Items where Author is "Mamat, Mazlina"

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Article

Mamat, Mazlina and Mat Nawi, Farahiyah Akmal and Nik Abdul Latif, Nik Kamaruzaman and Abu Bakar, Hatinah (2016) Enhancing customer service experience through customer involvement and familiarity in Malaysian public universities / Mazlina Mamat ...[et al.]. Journal of Contemporary Social Science Research, 1 (1). pp. 39-52. ISSN 0128-2697

Research Reports

Mamat, Mazlina and Cheam, Chai Li and Nik Ismail, Nik Nor Hasimah (2013) The influence of familiarity and customer involvement on customer service experience in Malaysian public higher education industry / Mazlina Mamat, Cheam Chai Li and Nik Nor Hasimah Nik Ismail. [Research Reports] (Unpublished)

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