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Iberahim, Zubaidah and Mohd Nadzar, Fuziah and Abdul Salam, Mohd Hafiz (2014) Reference statistics and planning of reference personnel in academic libraries : a case study of the University Putra Malaysia Library, Malaysia / Zubaidah Iberahim, Fuziah Mohd Nadzar and Mohd Hafiz Abdul Salam. Journal of Information and Knowledge Management, 4 (1). pp. 31-48. ISSN 2231-8836
Iberahim, Zubaidah and Mohd Nadzar, Fuziah (2011) Service quality and user satisfaction of the reader’s advisory desk service : a case study of University Putra Malaysia Library / Zubaidah Iberahim and Fuziah Mohd Nadzar. Journal of Information and Knowledge Management (JIKM), 1 (1). pp. 37-54. ISSN 2231 8836
Iberahim, Zubaidah (2018) Determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim. In: The Doctoral Research Abstracts. IGS Biannual Publication, 14 . Institute of Graduate Studies, UiTM, Shah Alam.
