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Ahmad, Noorazuan and Md Koma, Muhamad Shafiq (2013) Customer satisfaction towards counter service: A case study at Road Transport Department Bukit Katil, Melaka / Noorazuan Ahmad and Muhamad Shafiq Md Koma. Student Project. Faculty of Administrative Science and Policy Studies, Bandaraya Melaka, Melaka. (Unpublished)