Conflict management: a survey on style of behavior of FTMSK's lecturers / Siti Suzawati Sulaiman

Sulaiman, Siti Suzawati (2005) Conflict management: a survey on style of behavior of FTMSK's lecturers / Siti Suzawati Sulaiman. Degree thesis, Universiti Teknologi MARA.

Abstract

Understanding conflict and making informed decisions in response to conflict is fundamental when seeking to build a strong development team in managing project. Different work groups within the FTMSK's lecturers can become entangled in conflict if they pursue different goals and objectives. The purpose of this study is to explore the lecturers' style of behavior and how these styles of behavior influence their conflict management style with their clique. A number of behavioral styles and conflict-handling style have been described in the literatures, however four behavioral styles were identified. These are analytical (thinking oriented), driving (action oriented), expressive (intuition oriented) and amiable (relationship oriented). Besides, five styles of handling conflict were also recognized. It consists of integrating, compromising, avoiding, dominating and obliging style. Findings fi-om the study could assist FTMSK's lecturers when they are building teams, encouraging creativity among teams, building group dynamics, exploring job satisfaction and examining work productivity.

Metadata

Item Type: Thesis (Degree)
Creators:
CreatorsID Num. / Email
Sulaiman, Siti SuzawatiUNSPECIFIED
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty Computer and Mathematical Sciences
Item ID: 980
Uncontrolled Keywords: Conflict management, Lecturers, Style of behavior, Project management, University
URI: http://ir.uitm.edu.my/id/eprint/980

Download

[img] Text
TD_SITI SUZAWATI SULAIMAN CS 05_5.pdf

Download (0B)

Fulltext

Fulltext is available at:
UNSPECIFIED

ID Number

980

Actions (login required)

View Item View Item

Downloads

Downloads per month over past year