The influence of training in supply chain management on competitiveness / Arawati Agus, Za'faran Hassan and Zulridah Mohd. Noor

Agus, Arawati and Hassan, Za'faran and Mohd. Noor, Zulridah (2010) The influence of training in supply chain management on competitiveness / Arawati Agus, Za'faran Hassan and Zulridah Mohd. Noor. Business and Management Quarterly Review (BMQR), 1 (1). pp. 14-32.

Abstract

This paper examines the relationship between training in supply chain management (SCM) and competitive advantage of manufacturing companies in Malaysia. The study measures senior SCM managers’ or production managers’ perception of training in SCM practices and level of competitiveness in the industry. Associations between training in supply chain management and competitive advantage are analyzed through methods such as Pearson’s correlations, cluster analysis and structural equation modelling (SEM) utilizing 115 respondents’ data. The findings suggest that training in SCM has significant correlations with competitive advantage (comprises of determinants such as product differentiation, employee differentiation, service differentiation and price differentiation). Specifically, competitive advantage (CA) has high correlations with training variables such as ‘adequacy of production training among employees’, ‘management training in supply chain effectiveness’ and ‘employee training in supply chain technologies’. The SEM result also reveals that training in SCM exhibit direct impact on competitiveness. Findings of the study provide a demonstration of the importance of training in enhancing competitiveness in Malaysian manufacturing companies.

Metadata

Item Type: Article
Creators:
CreatorsID Num. / Email
Agus, ArawatiUNSPECIFIED
Hassan, Za'faranUNSPECIFIED
Mohd. Noor, ZulridahUNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Business logistics > Malaysia
Divisions: Universiti Teknologi MARA, Shah Alam > Institute of Business Excellence (IBE)
Journal or Publication Title: Business and Management Quarterly Review (BMQR)
Volume: 1
Number: 1
Page Range: pp. 14-32
Item ID: 865
Uncontrolled Keywords: Supply chain management, training, competitive advantage, manufacturing companies, Pearson‟s correlation, cluster analysis and structural equation modeling.
URI: http://ir.uitm.edu.my/id/eprint/865

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