After sales service: the satisfaction of Proton Saga owners / Rosmahadi Mamat @ Mohamed

Mamat @ Mohamed, Rosmahadi (1988) After sales service: the satisfaction of Proton Saga owners / Rosmahadi Mamat @ Mohamed. [Student Project] (Unpublished)

Abstract

The consumer today is more discerning - and in making
a decision to purchase any product be it cars, electrical or electronic goods - he looks not just for a brand name but more importantly the quality of after sales service. Many a product claiming to have the latest technological innovation has met with a lost in the marketplace because of the manufacturer's or the distributor's inability to ensure an effective after sales service.

Metadata

Item Type:	Student Project
Creators:	Creators Email / ID Num. Mamat @ Mohamed, Rosmahadi UNSPECIFIED
Subjects:	H Social Sciences > HE Transportation and Communications
Divisions:	Universiti Teknologi MARA, Shah Alam > Faculty of Business and Management
Date:	1988
URI:	https://ir.uitm.edu.my/id/eprint/533