Fundamentals of Entrepreneurship (ETR300) : X-pert Laundry Services / Mohammad Hanafi Sabli... [et al.]

The name of our company is X-pert Laundry Services. The business is in form of enterprise which consists of four members. Each partner contributes certain amount of capital as agreed in agreement. The main business activity is laundry which our concepts are collect and deliver from home to home. We do operate the walk-in self-service laundry also and these give the customer more option either to use our facilities to wash their own clothes or they leave it to us to wash it. These concepts are established due to the modern contemporary style of living which the people in this global era become busier with their work and may not be able to do some house chores such as cleaning their own clothes. Our concept is also accurate and suitable with the campus way of life which the student's time nowadays becomes more compact. Our business operation is at 10 a.m to 9 p.m on weekdays and on weekends and public holidays at 24 hours. There are no sleeping partners and all are entitled to participate in the business management. We agreed that Mohammad Hanafi b Sabli is our General Managerand also Administration Manager, Qamarul Ariffin b Abd Hashim is the Operation Manager, Muhd Izqhar as Financial Manager and Macwylder as Marketing Manager. The selection of General Manager is based on consensus among all the partners and selected based on the experience, skills and ability. The management team will be led by the General Manager and assist by the other managers. The General Manager is responsible in planning, leading, controlling and organizing the business. The Administration Manager is responsible for the job that related to administration such as planning and arranging the remuneration schedule of salary and wages. The Operation Manager is responsible to the entire job that related to the operation and will be supervise and coordinate the operation of the business. The Marketing Manager will be responsible to create the marketing plan, identifying the customer's need and demand, identifying the competitors, target market, market size and forecast the future market. Lastly, the Financial Manager will be handled the financial matters such as preparing the budget and financial statement for expenses of each departments and controlling the flow of the money of the organization.