The implications of library 2.0 tools in Malaysian academic libraries towards reference services / Rafidah Abdul Aziz, Zuraidah Arif, Ruzita Ramly... [et.al].

Abdul Aziz, Rafidah and Arif, Zuraidah and Ramly, Ruzita and Abdullah (Hj), Che Zainab and Husaini, Haslinda (2011) The implications of library 2.0 tools in Malaysian academic libraries towards reference services / Rafidah Abdul Aziz, Zuraidah Arif, Ruzita Ramly... [et.al]. In: Proceedings of the Asia-Pacific Conference On Library & Information Education & Practice 2011 (A-LIEP2011), 22-24 June 2011, Putrajaya, Malaysia.

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Abstract

A library 2.0 application is an adaptation of Web 2.0 into a library environment to strategically adopt new technology in enhancing the role of libraries. Usage of Library 2.0 tools is just recently present in Malaysian academic libraries. In this paper, the authors attempt to study the implications of implementing Library 2.0 in Malaysian academic libraries. The study is about the implications brought on by e Library 2.0 in Malaysian academic libraries. The purpose of this research is to identify the current trends of the Library 2.0 tools in Malaysian academic libraries towards reference services. The paper attempts to determine the use and the implications of Library 2.0 in reference services in the Malaysian academic libraries. The study covers six research questions including, Which academic libraries fully utilized Library 2.0 tools?, Which Library 2.0 tools are highly used by the academic libraries in Malaysia?, What is the usage statistics of Library 2.0 tools?, What are the implications of Library 2.0 tools in the Malaysian academic libraries?, Which Library 2.0 tools are appropriate for reference services in the Malaysian academic libraries?, and How does Library 2.0 tools assist reference services?.The study used the qualitative method whereby the research performed two approaches: website observation of 15 Malaysian academic library websites and semi-structured interview with five librarians from different academic libraries. The results indicated that Facebook is the most popular with 9 of 15 academic libraries in Malaysia had used this application. Most of the academic libraries used Library 2.0 for the purpose of increasing the interaction with library users in informal ways. Findings from the research are useful for librarians and researchers in studying the usage of Library 2.0 in Malaysia and the benefits gained by the libraries.

Item Type: Conference or Workshop Item (Paper)
Creators:
CreatorsID Num.
Abdul Aziz, RafidahUNSPECIFIED
Arif, ZuraidahUNSPECIFIED
Ramly, RuzitaUNSPECIFIED
Abdullah (Hj), Che ZainabUNSPECIFIED
Husaini, HaslindaUNSPECIFIED
Subjects: Z Bibliography. Library Science. Information Resources (General) > Library Science. Information Science
Divisions: Faculty of Information Management
Perpustakaan Tun Abdul Razak
Event Title: Proceedings of the Asia-Pacific Conference On Library & Information Education & Practice 2011 (A-LIEP2011)
Event Dates: 22-24 June 2011
Page Range: pp. 579-588
Item ID: 3625
Uncontrolled Keywords: Library 2.0; Reference Services; Social networks; Academic libraries; Malaysia
Last Modified: 20 Jun 2019 08:08
Depositing User: Staf Pendigitalan 1
URI: http://ir.uitm.edu.my/id/eprint/3625

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