Risk management practices in tourism industry - a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin.

Amirudin, Nur Rahifah and Nawawi, Anuar and Puteh Salin, Ahmad Saiful Azlin (2017) Risk management practices in tourism industry - a case study of resort management / Nur Rahifah Amirudin, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin. Management & Accounting Review (MAR), 16 (1). pp. 55-74. ISSN 2550-1895

Abstract

The purpose of this research was to identify the risks factors associated with the operation of a resort and the risk management techniques used to reduce the risks. One resort was selected as the case study and document analysis and observation were used as data collection methods. This study found that the risks can be managed through the right combination of risk management techniques. Despite weak monitoring activities, incomplete operating procedures, and inferior attitude by the workforce seems to impact the management of the resort, fast and intelligent response may be able to overcome the situation and prevent the worst possible outcomes.

Metadata

Item Type: Article
Creators:
CreatorsID Num. / Email
Amirudin, Nur RahifahUNSPECIFIED
Nawawi, AnuarUNSPECIFIED
Puteh Salin, Ahmad Saiful AzlinUNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Risk management. Risk in industry. Operational risk
Divisions: Universiti Teknologi MARA, Shah Alam > Accounting Research Institute (ARI)
Journal or Publication Title: Management & Accounting Review (MAR)
Journal: UiTM Journal > Management & Accounting Review
ISSN: 2550-1895
Volume: 16
Number: 1
Page Range: pp. 55-74
Item ID: 30253
Uncontrolled Keywords: Resort, Risk management, Tourism
URI: http://ir.uitm.edu.my/id/eprint/30253

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