Perception towards e-payment system among Generation Z in Malaysia / Nur Hidayah Bahador

The purpose of this is to identify the factors affecting perception towards e-payment system among Generation Z in Universiti Teknologi Mara Malaysia and have total 200 of targeted respondents. This paper observes the relationship between benefits, trust, self-efficacy, ease of use and security to the perception towards e-payment system among Generation Z in Malaysia. The findings of this study indicate that there is positive relationship between benefits and ease of use to the perception towards e-payment system among Generation Z in Malaysia. Meanwhile, there is no positive relationship between trust, self-efficacy and security to the perception towards e-payment system among Generation Z in Malaysia. The researcher also found out that benefits is the most significant factor of perceptions towards e-payment system among Generation Z in Malaysia. This study has advanced knowledge because it has provided information about the current state of acceptance and use of e-payments, particularly among youth in Malaysia. The significant factors found support regulators, banking institutions, providers of online transaction services, and software developers as they develop strategies aimed at increasing adoption and use of e-payments.