Tribunal for consumer claims in Malaysia: a review on the protection for consumers / Nur Safuraa Shamshuddin … [et al.]

Shamshuddin, Nur Safuraa and Mohd Izhari, Siti Rakna Syafidah and Mior Muhamad Sharudin, Nura Ashikin and Abdul Rahim, Noor Nadiatul Akmar (2009) Tribunal for consumer claims in Malaysia: a review on the protection for consumers / Nur Safuraa Shamshuddin … [et al.]. [Student Project] (Unpublished)


The objective of this research is to study the role and functions of the Tribunal for Consumer Claims. This research provides an overview on Tribunal in Malaysia, the law that governs the Tribunal which is the Consumer Protection Act 1999. The Tribunal established under the section 85, Part XII of the Consumer Protection Act 1999 which took effect on 15 October 1999. The Tribunal is different from the civil court, where the Tribunal does not permitted the parties to be represented by any legal personnel and its limitation. Here, the historical background is briefly discussed and the current position of consumer protection law after the amendment of the Act. Furthermore, this research covered the legal administration of the Tribunal. This research had analyzed the effectiveness of the Tribunal based on all information and data gathered. Apart from that, this research identifies the effectiveness based on the commentaries on the Act itself. After identifying whether the Tribunal has achieved its goal in protecting the consumers' right, this research has provided some recommendations for the improvement of the Tribunal in future.


Item Type: Student Project
CreatorsID Num. / Email
Shamshuddin, Nur Safuraa2007294512
Mohd Izhari, Siti Rakna Syafidah2007294442
Mior Muhamad Sharudin, Nura Ashikin2007294436
Abdul Rahim, Noor Nadiatul Akmar2007294526
ContributionNameID Num. / Email
Thesis advisorAbdul Hamid, Nor LizaUNSPECIFIED
Subjects: K Law > K Law in general. Comparative and uniform law. Jurisprudence > Comparative law. International uniform Law
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Law
Programme: Bachelor in Legal Studies (Hons)
Item ID: 28453
Uncontrolled Keywords: Tribunal, Consumer claims, Malaysia


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