Using intelligent agent in electronic bulletin board system / Shahrizan Uyo @ Shahrizan Shapiee

The research is about using intelligent agent in bulletin board system. This intelligent
agent will provide useful information and instruction to the users in an interactive way
and also displaying useful information about the system. The development of the
intelligent agent is to change the traditional interface of the websites that are so much
inhuman into an artificial life that can interact with the users. The main objectives of the
research is to identify characteristic and the features of current bulletin board based on
literature review, determine which intelligent agent that can be used within the bulletin
board system and identify information that can be displayed by the virtual assistant
intelligent agent. The scope of the project is including the development of the intelligent
bulletin board prototype. The researcher have done some review of literature on previous
research that very important to the development of this research. The development of the
system will use the System Development Life Cycle (SDLC) approach. This approach
includes system planning, system analysis, system design and implementation. The
development of the intelligent agent is based on several artificial intelligent functions
including natural language processing, document summarization, document indexing
and knowledge base generation. The findings that can be gain by this research is the
similarities and the differences between several top user rated bulletin board and the
user's acceptance towards the intelligent agent features. So, in conclusion, the researcher
sees that the intelligent bulletin board will be well accepted and used by the users. For
further research, it is recommended for the next researcher to focus more on other type
of intelligent software agents besides virtual assistant agents such as filtering agents or
web agents to be implemented not only in the bulletin board system, but also in other
websites generally.