Preliminary study of ODSee System : Understanding type of switches data format and viable online transfer mechanism / Nor'aini Ahmad

This research is proposed with the objectives of proposing the online
data collection of call data records generated by switches to replace
the tape dump activity done by switch personnel.
Currently, all the processing at the telephone switches and billing
center is done manually and this resulted in highly inefficient process
of tape handling which in turn delay production of bill and late
customer billing. A few telephone switches will be selected for the
study and the methods that will be using are face to face interview.
Secondary data from the Internet, articles and also Telekom report will
also be added to the findings. The system developed will help the
network and billing group to manage call data transfer and billing
processing more efficiently and effectively. Electronic data collection
and pre-billing processing solutions was the methodology proposed in
this research. The scope of my research are to study and analyze the
protocol required in various type of switch namely Fujitsu, Alcatel and
Nokia and the network protocol that interface the billing system to be
implemented. This system is anticipated to significantly reduce data
management's time, data and human errors and improved customer
services on billing. It is also anticipated that over time, this system will
also reduce maintenance cost for magnetic tape drive and also will
improve TM cash flow.