Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah

UNSPECIFIED (2006) Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah. Journal of International Business, Economics and Entrepreneurship (JIBE), 12 (1). pp. 33-48. ISSN 0128-7494

Abstract

The purpose of this paper is to determine the influence of procedural justice on two forms of organizational citizenship behavior (interpersonally-focused OCBI and organizationally-focused OCBO) and whether organizational commitment plays a role in mediating the above-mentioned relationships. Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldner, 1960), and the "group-value" model (Lind & Tyler, 1988), a study was conducted among hotel employees in Malaysia. Regression analyses on a sample of 188 respondents revealed that procedural justice had a significant and positive effect on both OCBI and OCBO. Specifically, the effect of procedural justice was stronger on OCBI than OCBO. The hypothesis concerning the role of commitment as a mediator, however, was not supported.

Metadata

Item Type: Article
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Business and Management
Journal or Publication Title: Journal of International Business, Economics and Entrepreneurship (JIBE)
Journal: UiTM Journal > Journal of International Business, Economics and Entrepreneurship
ISSN: 0128-7494
Volume: 12
Number: 1
Page Range: pp. 33-48
Official URL: https://jibe.uitm.edu.my/
Item ID: 16754
Uncontrolled Keywords: Organizational citizenship behavior; mediator
URI: http://ir.uitm.edu.my/id/eprint/16754

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