Perception on airline e-ticketing: a study among lecturers at UiTM Kampus Bandaraya Melaka / Muhammad Shafiqal Abdullah Saidi and Muhammad Izzat Muhammad Rusiyadi

Abdullah Saidi, Muhammad Shafiqal and Muhammad Rusiyadi, Muhammad Izzat (2013) Perception on airline e-ticketing: a study among lecturers at UiTM Kampus Bandaraya Melaka / Muhammad Shafiqal Abdullah Saidi and Muhammad Izzat Muhammad Rusiyadi. [Student Project] (Unpublished)

Abstract

The “airline e-ticketing” has been implementing by many airline company in order to generate more income and give facilities to their customer. The perception from lectures in UiTM Kampus Bandaraya Melaka has given opportunity to understand the perception by an academician about the airline e-ticketing. This study examines the Lectures perception towards airline e-ticketing. The total of sampling is over 100 respondents done at UiTM Kampus Bandaraya Melaka. The web security, customer confident and usefulness are the factor that may influence the perception on airlines e-ticketing by the lectures in UiTM Kampus Bandaraya Melaka. The most influence factor towards the perception on airline e-ticketing by the lectures in UiTM Kampus Bandaraya Melaka is the usefulness.

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