A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad

Mohamad, Huda @ Norulhuda (1992) A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad. Student Project. Faculty of Business and Management, Shah Alam. (Unpublished)

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Abstract

The topic of this project paper is ‘A study On Customer Service at Petronas Service Stations’. This project paper consist of the objectives of the project paper , scope of study, assumptions, methodology, findings and also conclusions and recommendations. This study will discuss about the level of customer satisfaction towards Petronas Service Stations, the appearance of Petronas Services Stations in terms of cleanliness and attractiveness of the stations and also the programs or the strategies conducted at Petronas Service Stations. The last part of this study is the conclusions and recommendations where some recommendations are recommended in order to upgrade the level of customer service at Petronas Service Stations.

Item Type: Monograph (Student Project)
Creators:
CreatorsID Num.
Mohamad, Huda @ NorulhudaUNSPECIFIED
Subjects: H Social Sciences > HF Commerce
Divisions: Faculty of Business and Management
Item ID: 1320
Last Modified: 26 Mar 2019 03:10
Depositing User: Staf Pendigitalan 1
URI: http://ir.uitm.edu.my/id/eprint/1320

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