A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad

Mohamad, Huda @ Norulhuda (1992) A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad. [Student Project] (Unpublished)

Abstract

The topic of this project paper is ‘A study On Customer Service at Petronas Service Stations’. This project paper consist of the objectives of the project paper , scope of study, assumptions, methodology, findings and also conclusions and recommendations. This study will discuss about the level of customer satisfaction towards Petronas Service Stations, the appearance of Petronas Services Stations in terms of cleanliness and attractiveness of the stations and also the programs or the strategies conducted at Petronas Service Stations. The last part of this study is the conclusions and recommendations where some recommendations are recommended in order to upgrade the level of customer service at Petronas Service Stations.

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Metadata

Item Type: Student Project
Creators:
CreatorsID Num. / Email
Mohamad, Huda @ NorulhudaUNSPECIFIED
Subjects: H Social Sciences > HF Commerce
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Business and Management
Item ID: 1320
URI: http://ir.uitm.edu.my/id/eprint/1320

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