Social issues in ICT project implementation in the local authorities of Selangor, Malaysia / Rugayah Hashim

Hashim, Rugayah (2010) Social issues in ICT project implementation in the local authorities of Selangor, Malaysia / Rugayah Hashim. Social and Management Research Journal, 7 (2). pp. 1-15. ISSN 1675-7017

Abstract

This paper seeks to provide insights of social issues in implementing ICT based projects in twelve local authorities of Selangor; Malaysia. It also describes a framework of social in hibitors of ICT project implementation. In the study, this framework mergeda number of sub-issues to construct a broader higher-level schema in information system planning, procurement and execution. Deploying a mixed method approach, the analyses highlighted eight sub-issues, which are, human resource, organizational environment, organizational culture. organizational directives, management process. interdepartmental coordination. organizational support and resistance to change. The identification ofthese social inhibitors would provide a better path to successful implementation of ICT projects by local authorities. As the ICT implementation framework is relatively new. guidelines and examples were also identified to manage the difficulties and profundities of executing ICT initiatives.

Metadata

Item Type: Article
Creators:
CreatorsID Num. / Email
Hashim, Rugayahguy73106@yahoo.com
Subjects: H Social Sciences > HM Sociology > Social change > Information technology. Information society. Digital divide > Malaysia
Divisions: Universiti Teknologi MARA, Shah Alam > Research Management Centre (RMC)
Journal or Publication Title: Social and Management Research Journal
Journal: UiTM Journal > Social and Management Research Journal
ISSN: 1675-7017
Volume: 7
Number: 2
Page Range: pp. 1-15
Item ID: 13086
Uncontrolled Keywords: Social issues. organizational issues, inhibitors, ICT project implementation, local authority, municipality. e-government
URI: http://ir.uitm.edu.my/id/eprint/13086

Download

[img] Text
AJ_RUGAYAH HASHIM SMRJ 10 1.pdf

Download (1MB)

Actions (login required)

View Item View Item

Downloads

Downloads per month over past year