An analysis of public trust and confidence shown towards the Royal Malaysian Police in the social media / Nur Atiqah Sia Abdullah and Suziana Zamli

Sia Abdullah, Nur Atiqah and Zamli, Suziana (2014) An analysis of public trust and confidence shown towards the Royal Malaysian Police in the social media / Nur Atiqah Sia Abdullah and Suziana Zamli. Journal of Media and Information Warfare, 6. pp. 11-38. ISSN 1985-563X

Abstract

Public confidence is a concept that underpins the entire system of policing. The police force is constantly at risk of losing public confidence, due to a range of factors including falling levels of police visibility. Recent studies indicate increased interest in sentiment analysis research, especially in social media. Sentiment analysis research is a useful tool for analysing the public’s perception of police misconduct as expressed in social media. Therefore, this study will be an attempt to improve the methods used by police organisations to improve public confidence in the police.

Metadata

Item Type: Article
Creators:
CreatorsID Num. / Email
Sia Abdullah, Nur Atiqahatiqah@tmsk.uitm.edu.my
Zamli, SuzianaUNSPECIFIED
Subjects: H Social Sciences > HV Social pathology. Social and public welfare. Criminology > Law enforcement. Police. Detectives. Constabulary > Police misconduct
H Social Sciences > HV Social pathology. Social and public welfare. Criminology > Law enforcement. Police. Detectives. Constabulary > Malaysia
P Language and Literature > P Philology. Linguistics > Content analysis (Communication)
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Communication and Media Studies > Centre for Media and Information Warfare Studies (CMIWS)
Journal or Publication Title: Journal of Media and Information Warfare
Journal: UiTM Journal > Journal of Media and Information Warfare
ISSN: 1985-563X
Volume: 6
Page Range: pp. 11-38
Item ID: 12388
Uncontrolled Keywords: Police Misconduct, Public Perception, Content Analysis, Public Trust and Confidence in Policing, Sentiment Analysis, RMP
URI: http://ir.uitm.edu.my/id/eprint/12388

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