A review of the Tourism Industry (Tour Operating Business and Travel Agency Business) Regulations 1992 & Tourism Industry (Tour Operating Business and Travel Agency Business) (Amendment) Regulations 2000. / Nuraisyah Chua Abdullah

Abdullah, Nuraisyah Chua (2011) A review of the Tourism Industry (Tour Operating Business and Travel Agency Business) Regulations 1992 & Tourism Industry (Tour Operating Business and Travel Agency Business) (Amendment) Regulations 2000. / Nuraisyah Chua Abdullah. Research Reports. Research Management Institute (RMI), Shah Alam. (Unpublished)

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Abstract

The Standard Terms and Conditions for Outbound Tour Packages, Tourism Industry (Tour Operating Business and Travel Agency Business) Regulations 1992 (herein after referred to as Regulations 1992) is the first legislation which provides for the standardisation of terms of holiday contracts between the travel and tour operators and their respective holidaymakers. However, apart from the limitation of the application of the Regulations 1992, there are many provisions in the standard terms which pose problems to the travel agents and tour operators. The Tourism Industry (Tour Operating Business and Travel Agency Business) (Amendment) Regulations 2000 also does not remedy the problematic provisions in the Regulations 1992. In coming out with a proposal for the amendment of the Regulations 1992 feedbacks from MATTA members, is sought. The research proposed a more comprehensive coverage of the Regulations 1992 which include the standard terms and conditions for inbound tour packages, not exclusively binding only on the outbound tour package. The recommendations made at Chapter 5 very much takes into consideration the current development of the operation of other sub-sectors and the challenges which are faced by the tour and travel companies. Hence, the proposal seeks to provide better provisions for safeguarding the positions of both the travel companies as well as the tour members.

Item Type: Monograph (Research Reports)
Uncontrolled Keywords: Tourism Industry; Tour operators
Subjects: G Geography. Anthropology. Recreation > G Geography (General) > Travel. Voyages and travels (General) > Travel agents
G Geography. Anthropology. Recreation > G Geography (General) > Travel. Voyages and travels (General) > Travel and state. Tourism
Divisions: Research Management Institute (RMI)
Depositing User: Staf Pendigitalan 5
Date Deposited: 05 Jul 2017 04:35
Last Modified: 05 Jul 2017 04:35
URI: http://ir.uitm.edu.my/id/eprint/17345

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