Apology strategies among L2 speakers in Malaysia / Rosleen Khairi

Khairi, Rosleen (2015) Apology strategies among L2 speakers in Malaysia / Rosleen Khairi. Masters thesis, Universiti Teknologi MARA.

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Abstract

This is a descriptive comparative study which investigated the apology strategies of Malay, Chinese and Indian L2 speakers in Malaysia. Gee and Murata (2014) described that Asians are often characterized as polite, apologetic and non-threatening behaviour. However, the question whether this stereotype of Asians being as described was raised. A purposeful sampling was used to collect data from 18 respondents, 6 from each ethnicity. Using a 10-item questionnaire based on Bataineh and Bataineh (2006), it was found that in the patterns constructed by the speakers, the Chinese and Indian male respondents preferred compensation in that the wrongdoer offers to replace the damaged object or pay for it, while, the Malay male respondents tend to describe the damage or changes inflicted on the object to the hearer. The Chinese and Indian female respondents on the other hand, applied the same pattern as the male counterparts while the Malay female respondents favoured reparation in which the wrongdoer attempts to repair the damage inflicted on others by offering words that may cause the harm done to be forgotten (Bataineh & Bataineh 2006). This research is hoped to contribute to the existing literature on pragmatics and apology strategies of Malaysians and their politeness level.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Literature, pragmatics, apology strategies
Subjects: P Language and Literature > P Philology. Linguistics > Language and languages
P Language and Literature > PE English language > Dialects. Provincialisms, etc.
Divisions: Publication Centre, ITM
Depositing User: Staf Pendigitan 3
Date Deposited: 20 Jun 2016 03:20
Last Modified: 20 Jun 2016 03:22
URI: http://ir.uitm.edu.my/id/eprint/14026

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