Emotional intelligence in zakat institutions in Malaysia: a field study / Rozman Hj Md Yusof, Abd Hair Awang, Arifin Md Salleh, Mustafa Mohamad

Hj Md Yusof, Rozman and Awang, Abd Hair and Md Salleh, Arifin and Mohamad, Mustafa (2011) Emotional intelligence in zakat institutions in Malaysia: a field study / Rozman Hj Md Yusof, Abd Hair Awang, Arifin Md Salleh, Mustafa Mohamad. Business and Management Quarterly Review (BMQR), 2 (2). pp. 39-48. ISSN 2180-2777

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Abstract

This study explored the emotional intelligence dimensions (self-awareness, selfmanagement, social awareness and social skills) of employees employed in Zakat
Centers. Data were collected from 113 randomly selected from three zakat centers:
Melaka, Negeri Sembilan and Selangor using self-administered questionnaires of
Emotional Competence Inventory (ECI) (108 items) that measured emotional
intelligence. Overall, the study revealed that the employees’ emotional intelligence
and its dimensions level: self-awareness, social-awareness and social skills are
proficient, except for self-management, which was slightly low proficient.

Metadata

Item Type: Article
Creators:
Creators
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Hj Md Yusof, Rozman
UNSPECIFIED
Awang, Abd Hair
UNSPECIFIED
Md Salleh, Arifin
UNSPECIFIED
Mohamad, Mustafa
UNSPECIFIED
Subjects: B Philosophy. Psychology. Religion > BP Islam. Bahaism. Theosophy, etc > Islam > Alms (Zakat) > Malaysia
H Social Sciences > HJ Public Finance
H Social Sciences > HJ Public Finance > Finance, Islamic
Divisions: Universiti Teknologi MARA, Shah Alam > Institute of Business Excellence (IBE)
Journal or Publication Title: Business and Management Quarterly Review (BMQR)
UiTM Journal Collections: Others > Business and Management Quarterly Review (BMQR)
ISSN: 2180-2777
Volume: 2
Number: 2
Page Range: pp. 39-48
Official URL: http://www.bmqruitm.com/
Item ID: 887
Uncontrolled Keywords: Zakat personnel, emotional intelligence, self-awareness, self management, social awareness, social skills
URI: https://ir.uitm.edu.my/id/eprint/887

ID Number

887

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