Workplace environment and job performance of police officer during the COVID-19 crisis / Muhammad Zulhelmi Zakarani and Nurul Hidayana Mohd Noor

Zakarani, Muhammad Zulhelmi and Mohd Noor, Nurul Hidayana (2021) Workplace environment and job performance of police officer during the COVID-19 crisis / Muhammad Zulhelmi Zakarani and Nurul Hidayana Mohd Noor. Journal of Administrative Science, 18 (1). pp. 249-267. ISSN (eISSN) : 2600-9374

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Abstract

The objective of this study is to investigate the influence of the workplace environment that is physical environment, supervisor support, and performance feedback on the performance of employees at the Sepang Police District Headquarters. This study has adopted a cross-sectional online-based survey design. The final data of 100 police officers are first analyzed using Pearson correlation. Then, regression analysis was used to develop predictive models of job performance. The results indicated that the physical environment, supervisor support, and performance feedback significantly influence the performance of employees. Supervisor support also acts as the most significant predictor of job performance. The overall results from this research are expected to make a contribution to the current literature regarding the roles of the workplace environment in influencing employee job performance during the COVID-19 crisis. From the managerial perspective, the results of this research provide crucial insights for the management regarding the policy that might increase job performance.

Metadata

Item Type: Article
Creators:
Creators
Email
Zakarani, Muhammad Zulhelmi
UNSPECIFIED
Mohd Noor, Nurul Hidayana
hidayana@uitm.edu.my
Subjects: H Social Sciences > HF Commerce > Job stress. Stress management
H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
H Social Sciences > HF Commerce > Personnel management. Employment management > Employee motivation
H Social Sciences > HF Commerce > Personnel management. Employment management > Performance standards
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Administrative Science and Policy Studies
Journal or Publication Title: Journal of Administrative Science
UiTM Journal Collections: UiTM Journal > Journal of Administrative Science (JAS)
ISSN: (eISSN) : 2600-9374
Volume: 18
Number: 1
Page Range: pp. 249-267
Official URL: http://jas.uitm.edu.my/
Item ID: 48490
Uncontrolled Keywords: Physical environment, Supervisor support, Performance feedback
URI: https://ir.uitm.edu.my/id/eprint/48490

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48490

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