Penggunaan inovasi dgdocspace dalam pengurusan fail peribadi secara digital: kajian kes di Majlis Perbandaran Port Dickson (MPPD) (The use of dgdocspace in personal file management: a case study at Majlis Perbandaran Port Dickson (MPPD) / Rafidah Kamarudin … [et al.]

Kamarudin, Rafidah and Abd Jamil @ Kamarudzzaman, Azura and Mohammad, Albakri and Osman, Norlis and Mohd Isnani, Zaidatulhusna (2020) Penggunaan inovasi dgdocspace dalam pengurusan fail peribadi secara digital: kajian kes di Majlis Perbandaran Port Dickson (MPPD) (The use of dgdocspace in personal file management: a case study at Majlis Perbandaran Port Dickson (MPPD) / Rafidah Kamarudin … [et al.]. Jurnal Inovasi Malaysia (JURIM), 3 (2). pp. 26-41. ISSN 2600-7606

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Abstract

Hari Bertemu Pelanggan (HBP) is an essential event of the Port Dickson Municipal Council (MPPD) which is held twice a year for staff to review their Personal Files. The problem faced by the staff at the Human Resource Department (JPSM) MPPD is to handle staff Personal Files from the file room to the HBP location during the event. Risks such as loss and damage of Personal Files and the high cost in transferring staff Personal Files lead to the development of innovation known as dgDocSPACE. The implementation of the innovation has successfully reduced the operating cost, increased productivity, shortened time for reviewing Personal Files and increased customer satisfaction.

Metadata

Item Type: Article
Creators:
Creators
Email
Kamarudin, Rafidah
fid@ns.uitm.edu.my
Abd Jamil @ Kamarudzzaman, Azura
UNSPECIFIED
Mohammad, Albakri
UNSPECIFIED
Osman, Norlis
UNSPECIFIED
Mohd Isnani, Zaidatulhusna
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Business. Business enterprises. General works, treatises, and textbooks
Q Science > QA Mathematics > Instruments and machines > Electronic Computers. Computer Science > Database management
Divisions: Universiti Teknologi MARA, Shah Alam > Institute of Quality & Knowledge Advancement (InQKA)
Journal or Publication Title: Jurnal Inovasi Malaysia (JURIM)
UiTM Journal Collections: UiTM Journal > Jurnal Inovasi Malaysia (JURIM)
ISSN: 2600-7606
Volume: 3
Number: 2
Page Range: pp. 26-41
Official URL: https://jurim.uitm.edu.my/
Item ID: 47246
Uncontrolled Keywords: Personal files, dgDocSPACE, Hari Bertemu Pelanggan
URI: https://ir.uitm.edu.my/id/eprint/47246

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47246

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