The influence of internal service quality factors on employee’s productivity / Fatin Nursyamimi Salman and Nurul Atikah Awg Hamat

Salman, Fatin Nursyamimi and Awg Hamat, Nurul Atikah (2018) The influence of internal service quality factors on employee’s productivity / Fatin Nursyamimi Salman and Nurul Atikah Awg Hamat. [Student Project] (Unpublished)

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Abstract

Employee’s productivity is the efficiency and effectiveness of the employees’ job behaviors that directly and indirectly contribute to the organizational work goals (Taylor, Steel & Simon, 2013). At the individual level, productivity is the measurement tracks how well the worker applies talents and skills, using materials and equipment to produce products and services within a specified time period. According to Tahir, Yousafzai, Jan & Hashim (2014), productivity refers to the accomplishment of something or mere working
effectiveness. In an organization, productivity is realized at the levels of organization, process and individuals and interrelationships among these will define the vantage points of the organization. Employee’s productivity can make the organization achieves the organization goals. The main objective of organization is wants to improve the employee’s productivity when doing their work as it will make the organizational performance better

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Item Type: Student Project
Creators:
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Salman, Fatin Nursyamimi
2015136835
Awg Hamat, Nurul Atikah
2015125503
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Industrial productivity
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Industrial productivity > Labor productivity
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus > Faculty of Administrative Science and Policy Studies
Programme: Bachelor of Administrative Science
Item ID: 35370
Uncontrolled Keywords: Hospital Sultan Abdul Halim, Sungai Petani, Kedah, Employee’s productivity
URI: https://ir.uitm.edu.my/id/eprint/35370

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