Discovering servant leadership attributes for conflict management at Kumpulan Wang Simpanan Pekerja (KWSP) Seberang Jaya Pulau Pinang / Hasriyah Mohd Narudin and Nor Amyza Hamzah

Mohd Narudin, Hasriyah and Hamzah, Nor Amyza (2010) Discovering servant leadership attributes for conflict management at Kumpulan Wang Simpanan Pekerja (KWSP) Seberang Jaya Pulau Pinang / Hasriyah Mohd Narudin and Nor Amyza Hamzah. In: ReCAMSS 2010, UiTM Cawangan Kedah.

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Abstract

This study proposes to identify the relationship between attributes of servant leadership towards conflict solving in Kumpulan Wang Simpanan Pekerja (KWSP) Seberang Jaya Pulau Pinang. This research will use three attributes of servant leadership which are vision, trust and empowerment. The sample size for this research is 108 employees at KWSP. The independent variables analyzed were vision, trust and empowerment while the dependent variable was conflict management. The data was gathered by distributed questionnaire and analyzed by using correlation coefficient analysis of Statistical Package for Social Science (SPSS) version 16.0.

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Item Type: Conference or Workshop Item (Paper)
Creators:
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Mohd Narudin, Hasriyah
UNSPECIFIED
Hamzah, Nor Amyza
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Problem solving
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Leadership. Transformational leadership
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus
Event Title: ReCAMSS 2010
Page Range: pp. 1-7
Item ID: 33974
Uncontrolled Keywords: Conflict Management; Empowerment; Leadership; Servant Leadership; Trust; Vision
URI: https://ir.uitm.edu.my/id/eprint/33974

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33974

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