A study on tools of total quality management towards decision making in organization / Habibah Nik Mat

Nik Mat, Habibah (2012) A study on tools of total quality management towards decision making in organization / Habibah Nik Mat. [Student Project] (Unpublished)

Download

[thumbnail of PPb_HABIBAH NIK MAT M BM 12_5.pdf] Text
PPb_HABIBAH NIK MAT M BM 12_5.pdf

Download (52kB)

Abstract

The research studies on tools of total quality management which is benchmarking and quality control circle in improving decision making in organization. There are two objective of study that researcher want to achieve. Firstly, to determine relationship between benchmarking with improvement decision making in organization. Secondly, to determine relationship between quality control circle with improvement decision making in organization. The research was conducted among employee of Puspakom Sdn Bhd and involving 50 respondents as the sample size of research. All respondent need to answer the questionnaires related to topic of research. The result was obtained through data that has been analyzed using reliability test, frequency analysis and regression analysis. The conclusion for this study was based on outcome of data analysis in chapter 4. At the end of study, the researcher makes some recommendation for organization and further researcher.

Metadata

Item Type: Student Project
Creators:
Creators
Email
Nik Mat, Habibah
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Decision making
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Total quality management. Benchmarking
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management
Item ID: 24948
Uncontrolled Keywords: Total quality management; Decision making; Quality control
URI: https://ir.uitm.edu.my/id/eprint/24948

Fulltext

Fulltext is available at:
  • Library Terminal Workstation (Digital Format) - Accessible via UiTM Libraries
  • ID Number

    24948

    Indexing


    View in Google Scholar

    Edit Item
    Edit Item