Adopting social commerce elements: A comparison of Social Networking Site (SNS) and E-Commerce Site / Habiel Zakariah

Zakariah, Habiel (2014) Adopting social commerce elements: A comparison of Social Networking Site (SNS) and E-Commerce Site / Habiel Zakariah. Masters thesis, Universiti Teknologi MARA.

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Abstract

Social Commerce is a phenomenon in the ongoing E-commerce evolution through the
adoption of Web 2.0 capabilities to improve customer participation and achieve
successful business. Despite the trends of Social Commerce which highly anticipate
todays the understanding on the appropriate platform is not clear. There is little research
on Social Commerce adoption as mostly the researchers are more likely to explain on the
theoretical background. This study will look on the Social Commerce elements adoption
in the two different platforms of Ordinal E-Commerce website (standard E-Commerce
website) and the Facebook Page (Social Networking Site) to see which one is better in
terms of marketing and business management. The Social Commerce elements that will
be analyze and compare are Forum & Community, Recommendation & Referral, Rating
& Review and Social Advertising as the key elements of Social Commerce to market
effectively. Later on comparison can be used for better overview of Social Commerce
elements and its function as well the best practices to market in nowadays business
culture.

Metadata

Item Type: Thesis (Masters)
Creators:
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Zakariah, Habiel
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Electronic commerce > Malaysia
H Social Sciences > HM Sociology > Groups and organizations > Social groups. Group dynamics > Social networks
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Computer and Mathematical Sciences
Item ID: 16095
Uncontrolled Keywords: E-Commerce, Social Commerce, Social Media, Social Networking Site, F-Commerce
URI: https://ir.uitm.edu.my/id/eprint/16095

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