Items where Subject is "Quality control"

Article

Transparency of information on halal hospitality service in accommodation websites / Nor Hidayatun Abdul Razak … [et al.]. (2019) Journal of Contempory Islamic Studies, 5 (2). pp. 1-11. ISSN ISSN 2289-9634 e-ISSN 0128-0902

SME's processed frozen food packaging perceived hedonic and utilitarian value influence customers buying decision/ Aidza Ashikin Alias and Ali Mohamad Noor. (2022) Journal of Tourism, Hospitality and Culinary Arts, 14 (1). pp. 16-31. ISSN 1985-8914 ; 2590-3837

Impact of COVID-19 pandemic on hotel service quality and customer satisfaction / Laili Afliza Azis and Nur Hidayah Che Ahmat. (2022) Journal of Tourism, Hospitality and Culinary Arts, 14 (2). pp. 69-96. ISSN 1985-8914 ; 2590-3837

What makes customer satisfied? investigating the role of restaurant attributes at Malay food restaurants/ Muhammad ‘Arif Aizat Bashir ... [et al.]. (2022) Journal of Tourism, Hospitality and Culinary Arts, 14 (1). pp. 74-84. ISSN 1985-8914 ; 2590-3837

Perceived values of the hotel website quality and behavioral loyalty among baby boomers/ Nur Syahira Bibit and Muhammad Izzat Zulkifly. (2021) Journal of Tourism, Hospitality and Culinary Arts, 13 (1). pp. 46-70. ISSN 1985-8914 ; 2590-3837

A model linking HRM practices, service-oriented OCBs & organizational performance in Malaysian hotel industry / Lee-Yen Foo … [et al.]. (2019) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 7 (3). pp. 1-21. ISSN 1985-8914 ; 2590-3837

Expectations of Indian guests from hotel preparedness in COVID-19 / Sarah Hussain, Firdous Ahmad Shah and Saima Kareem. (2020) Journal of Tourism, Hospitality and Culinary Arts, 12 (3). pp. 31-51. ISSN 1985-8914 ; 2590-3837

Effects of knowledge, attitude, practice on food safety compliance among food handlers of school canteens in Kuala Muda, Kedah / Aida Jalani, Hashim Fadzil Ariffin and Sabaianah Bachok. (2020) ESTEEM Journal of Social Sciences and Humanities, 4 (1). pp. 32-42. ISSN 2600-7274

An exploratory analysis of organizational citizenship behaviour factor structure among employees in hotel industry / Shaiful Annuar Khalid and Hassan Ali. (2005) Jurnal Intelek, 3 (1). pp. 21-34. ISSN 2231-7716

The effect of restaurant service quality on customer satisfaction: a conceptual paper/ Fatin Nabila Mohd Nazri, Derweanna Bah Simpong and Naziatul Aziah Mohd Radzi. (2022) Journal of Tourism, Hospitality and Culinary Arts, 14 (1). pp. 187-199. ISSN 1985-8914 ; 2590-3837

Selection attributes of Korean restaurant based on customer satisfaction and loyalty/ Nurul Shahiera Mohd Raihan ... [et al.]. (2022) Journal of Tourism, Hospitality and Culinary Arts, 14 (1). pp. 53-73. ISSN 1985-8914 ; 2590-3837

Tourist police service quality and service culture influence on tourists’ confidence/ Norfarah Nordin and Siti-Nabiha Abdul Khalid. (2021) Journal of Tourism, Hospitality and Culinary Arts, 13 (1). pp. 15-36. ISSN 1985-8914 ; 2590-3837

The Development of a Service Delivery Improvement Model for the Malaysian Hotel Sector: A Focus on the Developing, Formulating, Synthesising and Refinement of a New Model / Barry O'Mahony … [et al.]. (2011) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 3 (1). pp. 1-24. ISSN 1985-8914 , 2590-3837

Relationship between training effectiveness, motivation and public hospitals food handlers’ food safety practice / Norhafizah Omar and Aslinda Mohd Shahril. (2019) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 11 (2). pp. 1-15. ISSN 1985-8914 ; 2590-3837

Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern. (2019) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 7 (3). pp. 1-16. ISSN 1985-8914 ; 2590-3837

Conference or Workshop Item

The opportunities and challenges to be a shariah compliant hotel: A case of LKPP De Rhu Beach Resort / Siti Aishah Mohamad …[et al.]. (2013) In: Prosiding KONAKA Konferensi Akademik (Sains Sosial) 2013, 28-29 Oktober 2013, Bukit Gambang Resort City, Gambang, Pahang, Malaysia.

Thesis

Modelling Importance Performance Analysis (IPA) to improve service quality in luxury hotel / Nor Atiqah Abdul Karim, Nur Shuhada Mohamad Radzi and Siti Mariah Mohd Basri. (2015) Degree thesis, thesis, Universiti Teknologi MARA, Cawangan Melaka.

Factors determining customers revisit intention to dine at upscale Malay ethnic restaurants in Kuala Lumpur / Abdullah Muhamed Yusoff. (2013) Masters thesis, thesis, Universiti Teknologi Mara.

The impact of food-hygiene practices, leadership effectiveness, and spiritual intelligence towards Program Latihan dan Khidmat Negara (PLKN) foodservice performance / Mazni Saad. (2016) PhD thesis, thesis, Universiti Teknologi MARA (UiTM).

Service delay of cook to order food: assessing customer attitudes, reactions and implication to gerai choices and intention to re-patronization / Noorliza Zainol. (2011) Masters thesis, thesis, Universiti Teknologi MARA (UiTM).

Student Project

Factor influence service quality at hotel in Kuala Terengganu /Caroline Anak Francis & Ireine Anak Steward Maurice. (2018) [Student Project] (Unpublished)

Customer satisfaction towards fast food restaurant: a focus on RASAMAS Restaurant / Anin Zabidah Idris. (2010) [Student Project] (Unpublished)

The importance of marketing communication in improving service quality in Kuching 4-star hotel / Jenifer Ana Mon. (2016) [Student Project] (Submitted)

A review of : food waste management strategies and policies in Malaysia’s hospitality industry / Mohammad Haziqh Ramlan and Syaidatul Nur Asyikin Yaacob. (2017) [Student Project] (Unpublished)

The factors that determinant food security in Malaysia / Nur Afifa Rosli. (2015) [Student Project] (Submitted)

Food safety knowledge and handling practices among school canteen caterers in Kuching / Noor Azyca Sabri and Dayang Hanisabirin Abang Othman. (2014) [Student Project] (Unpublished)

Food safety knowledge, attitude and practice awareness among consumer at Intan, Kemaman / Tuan Nurbaiyah Tuan Hamid & Faziana Ali Rajamani. (2017) [Student Project] (Unpublished)

Food handler knowledge, attitude and practice in school canteen / Nur Lyana Amira Zainal Azlan & Nurul Azwani Aladin. (2017) [Student Project] (Unpublished)

Food hygiene awareness among food handlers at night market / Puteri Anis Mazreen Zakaria dan Farah Natasya Ishak. (2017) [Student Project] (Unpublished)

Unveiling factors influencing guest intention to revisit luxury hotel in Kota Kinabalu, Sabah / Nurul Zunisha Zul Kifli. (2016) [Student Project] (Unpublished)

Entrepreneurship Project

Case Study : Ayam Warisan Venture / Fatin Adilla Che Abdul Rahman. (2020) [Entrepreneurship Project] (Unpublished)

Research Reports

The effectiveness of room division, food and beverage syllabus offered by Faculty of Hotel and Tourism Management (UiTM) a study on: needs and requirements of hotel industry in Malaysia / Johanudin Lahap @ Wahab. (2008) [Research Reports] (Unpublished)

Food safety knowledge, attitude and practices of food handlers in foodservice establishment at tourism attractions in Terengganu / Norzaidah Ngali, Norazlina Rahmat & Noralisa Ismail. (2013) [Research Reports] (Unpublished)