Items where Author is "Mohd. Mokhtar, Sany Sanuri"

Automotive after-sales service quality attributes and customer loyalty: an empirical study of Malaysian National carmakers / Zainil Hanim Saidin … [et al.]. (2016) ASEAN Entrepreneurship Journal (AEJ), 2 (2). pp. 78-89. ISSN 2289-2125

Strategic decision processes among senior executives of SEDC companies: a cognitive diversity perspective / Abdullah Abdul Ghani … [et al.]. (2005) Malaysian Journal of Quality, 1. pp. 32-44. ISSN 1823-7347