Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal

Syed Ahmad Kamal, Sharifah Amirah Zulaikha (2018) Counselling appointment booking through telegram bot for UiTM Jasin / Sharifah Amirah Zulaikha Syed Ahmad Kamal. Degree thesis, Universiti Teknologi MARA, Melaka.

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Abstract

In the past years, we have seen an explosion of booking applications using smartphone across multiple industries. Most of people nowadays communicated using social messenger but still downloaded booking applications to book many reservations such as hotels, flights and others. Fortunately, people can book with bots through Telegram and saves time to search a certain booking bots on the Play Store. Bots are third-party applications that run inside Telegram and users can interact with bots by sending it messages, commands and inline requests. In Universiti Teknologi Mara (UiTM) Melaka, Jasin Campus, before booking an appointment with one of the counselors, the visitor needs to see or call the desired counselor to set an appointment which most of the visitors do not have time to do so. Therefore, this project propose a counseling session appointment booking bot for UiTM Jasin, to saves time and allow user to book an appointment and update the counselor through notification. In order to complete this project, a booking system with availability checking are connected through bot to send notification of the booking made to the counselor and a reminder to notify user. Based on the Functionality Test and User Acceptance Test, this booking bot has fulfilled all the requirements to efficiently book a counseling session without seeing or calling the counselors. In conclusion, by using the counseling booking appointment bot, the booked session has increased and the bot has eased the counselors of UiTM Jasin to update their schedule.

Item Type: Thesis (Degree)
Creators:
CreatorsEmail
Syed Ahmad Kamal, Sharifah Amirah ZulaikhaUNSPECIFIED
Subjects: L Education > LG Individual institutions > Asia > Malaysia > Universiti Teknologi MARA > Melaka
Q Science > QA Mathematics > Instruments and machines > Electronic computers. Computer science
Q Science > QA Mathematics > Instruments and machines > Electronic computers. Computer science

Q Science > QA Mathematics > Instruments and machines > Electronic computers. Computer science > Expert systems (Computer science). Fuzzy expert systems
Q Science > QA Mathematics > Instruments and machines > Electronic computers. Computer science > Expert systems (Computer science). Fuzzy expert systems

Q Science > QA Mathematics > Instruments and machines > Electronic computers. Computer science > Database management
Q Science > QA Mathematics > Instruments and machines > Electronic computers. Computer science > Database management
Divisions: Universiti Teknologi MARA, Melaka > Jasin Campus > Faculty of Computer and Mathematical Sciences
Item ID: 21379
Uncontrolled Keywords: Counselling appointment; Booking applications; Social messenger
Last Modified: 25 Oct 2018 01:32
Depositing User: Perpustakaan UiTM Cawangan Melaka UiTM Cawangan Melaka
URI: http://ir.uitm.edu.my/id/eprint/21379

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