Issues of enterprise records management applications : a semantic ontology-based solution perspective / Ahmad Zam Hariro Samsudin, Shah Jahan Miah and Michael McGrath

Samsudin, Ahmad Zam Hariro and Miah, Shah Jahan and McGrath, Michael (2013) Issues of enterprise records management applications : a semantic ontology-based solution perspective / Ahmad Zam Hariro Samsudin, Shah Jahan Miah and Michael McGrath. Journal of Information and Knowledge Management, 3 (2). pp. 1-10. ISSN 2231-8836 (E-ISSN 2289-5337)

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Abstract

Enterprises have increasingly been employed various enterprise record management (ERM) applications for better managing records and contents electronically. However, there are issues in existing ERM applications that impact negatively on users' support, specially to resolve their information query on various records. Throughout a literature review this study identifies both common issues of ERM applications and potential use of semantic ontology, in order to outline a solution foundation. For conducting the investigation the study takes a particular focus on a case of records management in educational institutes. The discussion in this paper helps create a basis for developing a suitable ontology based solution by offering practical benefits to users.

Item Type: Article
Creators:
CreatorsEmail
Samsudin, Ahmad Zam Hariroahmadzam@salam.uitm.edu.my
Miah, Shah Jahanshah.miah@vu.edu.au
McGrath, Michaelmichael.mcgrath@vu.edu.au
Subjects: H Social Sciences > HF Commerce > Business societies > Business records management
Divisions: Faculty of Information Management
Journal or Publication Title: Journal of Information and Knowledge Management
ISSN: 2231-8836 (E-ISSN 2289-5337)
Volume: 3
Number: 2
Page Range: pp. 1-10
Item ID: 13900
Uncontrolled Keywords: Semantic Ontologies, Enterprise Records Management, Content Management, Education Institutes
Last Modified: 17 Aug 2016 07:09
Depositing User: Staf Pendigitalan 1
URI: http://ir.uitm.edu.my/id/eprint/13900

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