Issues of enterprise records management applications : a semantic ontology-based solution perspective / Ahmad Zam Hariro Samsudin, Shah Jahan Miah and Michael McGrath

Samsudin, Ahmad Zam Hariro and Miah, Shah Jahan and McGrath, Michael (2013) Issues of enterprise records management applications : a semantic ontology-based solution perspective / Ahmad Zam Hariro Samsudin, Shah Jahan Miah and Michael McGrath. Journal of Information and Knowledge Management (JIKM), 3 (2). pp. 1-10. ISSN ISSN:2231-8836 ; E-ISSN:2289-5337

Abstract

Enterprises have increasingly been employed various enterprise record management (ERM) applications for better managing records and contents electronically. However, there are issues in existing ERM applications that impact negatively on users' support, specially to resolve their information query on various records. Throughout a literature review this study identifies both common issues of ERM applications and potential use of semantic ontology, in order to outline a solution foundation. For conducting the investigation the study takes a particular focus on a case of records management in educational institutes. The discussion in this paper helps create a basis for developing a suitable ontology based solution by offering practical benefits to users.

Metadata

Item Type: Article
Creators:
CreatorsID Num. / Email
Samsudin, Ahmad Zam Hariroahmadzam@salam.uitm.edu.my
Miah, Shah Jahanshah.miah@vu.edu.au
McGrath, Michaelmichael.mcgrath@vu.edu.au
Subjects: H Social Sciences > HF Commerce > Business societies > Business records management
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Information Management
Journal or Publication Title: Journal of Information and Knowledge Management (JIKM)
Journal: UiTM Journal > International Journal of Information and Knowledge Management
ISSN: ISSN:2231-8836 ; E-ISSN:2289-5337
Volume: 3
Number: 2
Page Range: pp. 1-10
Official URL: https://ijikm.uitm.edu.my/
Item ID: 13900
Uncontrolled Keywords: Semantic Ontologies, Enterprise Records Management, Content Management, Education Institutes
URI: http://ir.uitm.edu.my/id/eprint/13900

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