After sales service: the satisfaction of Proton Saga owners / Rosmahadi Mamat @ Mohamed

Mamat @ Mohamed, Rosmahadi (1988) After sales service: the satisfaction of Proton Saga owners / Rosmahadi Mamat @ Mohamed. [Student Project] (Unpublished)

Abstract

The consumer today is more discerning - and in making
a decision to purchase any product be it cars, electrical or electronic goods - he looks not just for a brand name but more importantly the quality of after sales service. Many a product claiming to have the latest technological innovation has met with a lost in the marketplace because of the manufacturer's or the distributor's inability to ensure an effective after sales service.

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Mamat @ Mohamed, Rosmahadi
UNSPECIFIED
Subjects: H Social Sciences > HE Transportation and Communications
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Business and Management
Date: 1988
URI: https://ir.uitm.edu.my/id/eprint/533
Edit Item
Edit Item

Download

[thumbnail of PPb_ROSMAHADI MAMAT BM 88_5 P01.pdf]
Preview
Text
PPb_ROSMAHADI MAMAT BM 88_5 P01.pdf

Download (91kB) | Preview

Digital Copy

Digital (fulltext) is available at:

Physical Copy

Physical status and holdings:
Item Status:

ID Number

533

Indexing

Statistic

Statistic details