Queuing management towards achieving customer satisfaction in three-star hotel segment in Malaysia / Mohd Zool Fadli Ibrahim



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Divisions: Faculty of Hotel and Tourism Management
Item ID: 17526
Uncontrolled Keywords: Queuing management; Customer satisfaction; Three-star hotel
Last Modified: 25 Jul 2017 02:12

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Filename: TM_MOHD ZOOL FADLI IBRAHIM HM 10_5.pdf

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