The influence of service quality towards tourist satisfaction: Melaka Duck Tours / Syahira Farzana Shaharruzzaman , Nurul Fathiah Zainal and Mohd Firdaus Abd Aziz



Shaharruzzaman, Syahira Farzana and Zainal, Nurul Fathiah and Abd Aziz, Mohd Firdaus (2013) The influence of service quality towards tourist satisfaction: Melaka Duck Tours / Syahira Farzana Shaharruzzaman , Nurul Fathiah Zainal and Mohd Firdaus Abd Aziz. Student Project. Faculty of Hotel and Tourism Management, Kampus Bandaraya, Melaka. (Unpublished)

Abstract

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Uncontrolled Keywords: Service quality; Tourist satisfaction; Melaka Duck Tours
Subjects: H Social Sciences > HF Commerce > Personnel management. Employment management > Performance standards
H Social Sciences > HF Commerce > Personnel management. Employment management > Rating of employees
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus
Depositing User: Staf Pendigitalan 2
Date Deposited: 14 Jun 2017 02:30
Last Modified: 14 Jun 2017 02:30

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Filename: PPb_SYAHIRA FARZANA SHAHARRUZZAMAN HM 13_5.pdf

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