Customer satisfaction towards service quality of Melaka River Cruise / Farizan Nur ‘Izzati Mohd Khatib , Muhammad Wan Faiz Zulkefliy and Nurizzati Kamarulzaman



Mohd Khatib, Farizan Nur ‘Izzati and Zulkefliy, Muhammad Wan Faiz and Kamarulzaman, Nurizzati (2013) Customer satisfaction towards service quality of Melaka River Cruise / Farizan Nur ‘Izzati Mohd Khatib , Muhammad Wan Faiz Zulkefliy and Nurizzati Kamarulzaman. Student Project. Faculty of Hotel and Tourism Management, Kampus Bandaraya, Melaka. (Unpublished)

Abstract

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Uncontrolled Keywords: Customer satisfaction; Service quality; Melaka River Cruise
Subjects: H Social Sciences > HF Commerce > Consumer satisfaction
H Social Sciences > HF Commerce > Customer services. Customer relations
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus
Depositing User: Staf Pendigitalan 2
Date Deposited: 14 Jun 2017 08:04
Last Modified: 14 Jun 2017 08:04

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Filename: PPb_FARIZAN NUR ‘IZZATI MOHD KHATIB HM 13_5.pdf

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