Internal customer satisfaction toward service quality: A case study in Human Resource Department Tenaga Nasional Berhad Malacca / Muhamad Afiq Azmi and Khairulnazrin Abdullah



Azmi, Muhamad Afiq and Abdullah, Khairulnazrin (2013) Internal customer satisfaction toward service quality: A case study in Human Resource Department Tenaga Nasional Berhad Malacca / Muhamad Afiq Azmi and Khairulnazrin Abdullah. Student Project. Faculty of Administrative Science and Policy Studies, Bandaraya Melaka, Melaka. (Unpublished)

Abstract

Metadata

Uncontrolled Keywords: Internal customer satisfaction; Service quality; Human Resource Department Tenaga Nasional Berhad Malacca
Subjects: H Social Sciences > HF Commerce > Consumer satisfaction > Malaysia
H Social Sciences > HF Commerce > Customer services. Customer relations > Malaysia
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Administrative Science and Policy Studies
Depositing User: Staf Pendigitalan 3
Date Deposited: 28 Oct 2016 04:48
Last Modified: 28 Oct 2016 04:48

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Filename: PPb_MUHAMAD AFIQ AZMI AM 13_5.pdf

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